PLEASE REVIEW THESE TERMS OF USE (THE “TERMS”) FOR PAWS AND CLAWS VETERINARY HOSPITAL’S (pcvh.vet/pcvh) WEBSITE (THE “SITE”). BY USING THIS SITE, YOU AGREE TO FOLLOW AND BE BOUND BY THE TERMS. IF YOU DO NOT AGREE WITH ANY OF THE TERMS, PLEASE DO NOT USE THIS SITE.
Terms of Use
Last Updated: July 30, 2026
Welcome to the website of Paws & Claws Veterinary Hospital (“we,” “us,” or “our”), located at https://pvch.vet (the “Site”). By accessing or using this Site, you agree to be bound by these Terms of Use (“Terms”). Please read them carefully. If you do not agree to these Terms, please do not use the Site.
1. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Site following any changes constitutes your agreement to follow and be bound by the Terms as updated. We encourage you to review these Terms whenever you visit the Site.
2. No Veterinary Medical Advice
The information, text, graphics, images, and other materials contained on this Site are provided strictly for informational and educational purposes.
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Not Medical Advice: Content on this Site is not a substitute for professional veterinary medical advice, diagnosis, or treatment. Always seek the direct advice of a qualified veterinarian regarding any medical condition or health concerns involving your pet.
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Emergency Care: If you believe your pet is experiencing a medical emergency, please call us directly at 850-906-0444 or contact a local veterinary emergency facility immediately. Do not rely on website contact forms or emails for urgent medical needs.
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No Doctor-Patient Relationship: Simply accessing this Site or submitting an online form does not establish a formal Veterinarian-Client-Patient Relationship (VCPR).
3. Intellectual Property & Site Content
Unless otherwise expressly noted, all materials on the Site—including text, software, graphics, photos, logos, trademarks, audio clips, and overall site design (collectively, the “Content”)—are owned, controlled, or licensed by Paws & Claws Veterinary Hospital and are protected by applicable copyright, trademark, and intellectual property laws.
Permitted Use
You may view, download, or print portions of the Content solely for your personal, noncommercial, informational use, provided that you retain all copyright and other proprietary notices intact. Any other use—including reproduction, distribution, modification, display, or transmission of the Content—without our prior written permission is strictly prohibited.
4. User Conduct
By using this Site, you agree to act lawfully and respectfully. You agree not to:
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Use the Site in any manner that violates local, state, federal, or international laws.
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Transmit or upload any harmful code, viruses, malware, or destructive scripts.
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Use the Site to post or transmit unsolicited commercial communications, advertising, or spam.
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Upload or submit materials that are false, defamatory, threatening, obscene, abusive, or infringe upon the privacy or intellectual property rights of others.
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Attempt to gain unauthorized access to any portion of the Site, servers, or connected networks.
We reserve the right, in our sole discretion, to terminate or restrict your access to all or part of the Site without notice if we believe your conduct violates these Terms.
5. Submissions and Online Inquiries
We welcome your questions and feedback regarding our services. However, any comments, suggestions, non-medical inquiries, or feedback submitted to us through the Site (collectively, “Submissions”) shall become non-confidential and non-proprietary. We shall be free to use, reproduce, and disclose such Submissions on an unrestricted basis without compensation to you.
For information on how we handle your personal information, please review our Privacy Policy and Cookie Policy.
6. Third-Party Links
This Site may contain links to third-party websites (such as external pet health resources, online pharmacies, or map providers) offered solely for your convenience. We do not control, monitor, or endorse third-party websites and are not responsible for their content, privacy policies, or accuracy. Accessing linked third-party websites is done entirely at your own risk.
7. Disclaimer of Warranties
THIS SITE AND ALL CONTENT, SERVICES, AND FEATURES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. PAWS & CLAWS VETERINARY HOSPITAL MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE ACCURACY, COMPLETENESS, OR RELIABILITY OF THE CONTENT. TO THE FULL EXTENT PERMISSIBLE BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
8. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PAWS & CLAWS VETERINARY HOSPITAL, ITS VETERINARIANS, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THIS SITE OR ITS CONTENT.
IF YOU ARE DISSATISFIED WITH THE SITE, ANY CONTENT ON THE SITE, OR THESE TERMS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.
9. Governing Law & Jurisdiction
These Terms and your use of the Site shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. You agree that any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the state or federal courts located in Leon County, Florida.
10. Digital Millennium Copyright Act (DMCA) Notice
We respect the intellectual property rights of others. If you believe that any material available on or through the Site infringes upon any copyright you own or control, please send a written notification of claim to our designated agent:
Paws & Claws Veterinary Hospital
ATTN: Copyright Agent
3819 Bradfordville Road
Tallahassee, FL 32309
Phone: 850-906-0444
11. Contact Information
If you have any questions regarding these Terms of Use or the Site, please contact us at:
Paws & Claws Veterinary Hospital
3819 Bradfordville Road
Tallahassee, FL 32309
Phone: 850-906-0444
Website: https://pvch.vet
Privacy Policy
Last Updated: July 30, 2026
At Paws & Claws Veterinary Hospital (“we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website located at https://pvch.vet (the “Site”).
Please read this Privacy Policy carefully. By using our Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect two main types of information from visitors to our Site:
A. Personal Information You Voluntarily Provide
When you submit an appointment request, contact form, or prescription refill request through our Site, you may provide us with personally identifiable information, including:
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First and last name
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Contact details (email address, phone number, physical address)
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Information about your pet(s) (name, species, breed, medical history notes)
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Any additional message or inquiry details you include in your submission
B. Automatically Collected Information & Analytics
As you navigate through and interact with our Site, we may use automatic data collection technologies to collect non-personal, statistical information about your device and browsing activity:
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Device details (IP address, browser type, operating system)
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Site navigation details (pages viewed, time spent on pages, referral URL)
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Geographic location data (city/state level)
2. How We Use Your Information
We use the information we collect for legitimate business and client service purposes, including to:
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Schedule appointments, process medical record requests, and respond to your inquiries.
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Communicate with you regarding your pet’s care, hospital announcements, or service updates.
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Improve our website layout, performance, and client experience.
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Ensure site security and prevent fraudulent activity.
We do not sell, rent, or trade your personal information to third parties for marketing or advertising purposes.
3. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies (such as web beacons) to help us analyze web traffic, remember user preferences, and enable interactive features like embedded Google Maps.
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Google Analytics 4 (GA4): We use GA4 to collect aggregate, anonymized data about site visits to improve user experience.
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Google Maps: We embed Google Maps to provide interactive directions to our Tallahassee clinic.
For detailed information on the specific cookies we use and how to manage your consent preferences, please visit our Cookie Policy.
4. Disclosure of Your Information
We may disclose personal information that we collect or you provide as described in this Privacy Policy:
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Service Providers: To trusted software providers, website hosts, and IT infrastructure vendors who assist us in operating our website and business (and who are contractually bound to keep your data confidential).
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Legal Requirements: If required to do so by law, court order, or governmental regulation, or to protect the rights, property, or safety of Paws & Claws Veterinary Hospital, our staff, or the public.
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Business Transfers: In the event of a merger, acquisition, or sale of hospital assets, client records and website data may be transferred as a business asset.
5. Data Security
We implement appropriate technical and administrative security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
However, please note that no transmission of data over the internet or electronic storage system can be guaranteed to be 100% secure. Submitting information online is done at your own risk. For urgent or sensitive pet medical matters, we always recommend calling our clinic directly at 850-906-0444.
6. Third-Party Links & Social Media
Our Site contains links to external websites (such as veterinary health resources, online pet care portals, and Google Maps) and our official social media pages (e.g., Facebook, Instagram).
We do not control and are not responsible for the privacy practices or content of these third-party platforms. We encourage you to review the privacy policies of any third-party site you visit.
7. Children’s Online Privacy
Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child, please contact us immediately so we can remove it.
8. Accessing & Correcting Your Information
If you wish to review, update, or request the deletion of the personal information you have submitted to us through our Site, please submit a request using the contact information below.
9. Updates to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date at the top. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at:
Paws & Claws Veterinary Hospital
3819 Bradfordville Road
Tallahassee, FL 32309
Phone: 850-906-0444
Website: https://pvch.vet
Accessibility Statement
Last Updated: July 30, 2026
General
Paws & Claws Veterinary Hospital is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure equal access to our services, website, and facility.
Conformance Status
We strive to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines outline best practices to make web content more accessible for people with disabilities, including those with visual, auditory, motor, and cognitive impairments.
To assist visitors, our website provides the UserWay Website Accessibility Widget, which allows users to customize their browsing experience (such as adjusting font sizes, text contrast, and screen readability).
Enabling the Accessibility Menu
The accessibility menu can be enabled by clicking the accessibility icon located in the corner of the website. Please allow a moment for the menu to load fully.
Disclaimer
Despite our best efforts to make all pages and content on https://pvch.vet fully accessible, some content or technical elements may not have yet fully adapted to the strictest accessibility standards. We actively monitor and update our website to address any identified accessibility barriers.
Here For You / Alternative Assistance
If you are experiencing difficulty with any content on our website, require assistance with any part of our site, or need help scheduling an appointment, please reach out to us during normal business hours. We are happy to assist you directly over the phone or via email.
Contact Us
To report an accessibility issue, ask questions, or request assistance:
Paws & Claws Veterinary Hospital
3819 Bradfordville Road
Tallahassee, FL 32309
Phone: 850-906-0444
Website: https://pvch.vet
